Taking care of your brand by taking care of your customers is something that not every airline understands these days. Why is it so important, and which airlines fail and which succeed?
The British government rescues the Rolls-Royce RB211 project, Gemini 12 launches, United Airlines Flight 227 crashes, the ME-109 sets a speed record, and more...
The International Air Transport Association on Monday further downgraded its 2011 airline industry profit forecast to $4 billion, which would represent a 78 percent drop compared to last year.