Mark Gale, PHL CEO addressing crowd along with Congressman Chaka Fattah, Sir Richard Branson, Mayor Michael A. Nutter and Virgin America CEO David Cush. Also seen are Virgin America Flight Attendants ith Pom-Poms and Cheerleaders.
On-time departures are a critical aspect of airline operations and how they are viewed by the flying public. However, is it worth sacrificing passenger satisfaction in some instances in order to stay on time?