Dear Friends of Song,
We're always looking for ways to make your travel experience with us the best ever. The response we've received to Song from our customers has been so positive that it only makes sense to infuse the entire Delta network with many of the same ideas, options and innovations that our customers have come to love. Our answer is to combine the best of both Song and Delta into one brand and one experience unlike any other - designed specifically for, and around, you. I'd like to take a moment to personally fill you in on the details.
Song's schedule, destinations and award-winning service will remain just as you know them today through spring 2006. At that time, Song and Delta will join together to create a new Delta service. We'll fly both Song and Delta routes, bringing a fresh customer experience to even more destinations than ever before.
Here's what we plan to do next year:
• We'll add 26 First Class seats to Song's current fleet of Boeing 757 aircraft - a big plus for business travelers who have asked for a first-class offering on Song.
• We'll upgrade more than 50 additional Delta aircraft to two-class Song-style service, complete with all-leather seating, more comfortable interiors, and our state-of-the-art digital in-flight entertainment.
• We'll dedicate this exclusive fleet of airplanes to cross-country flying from cities such as New York, Atlanta, Boston, and Cincinnati beginning summer 2006. And, we plan to expand the service to even more destinations to ultimately include all flights over 1,750 miles within the next two years.
We are excited about setting a new standard of air travel for our valued customers. As our plans continue to take shape, we promise to keep you updated on our latest developments.
Thanks for your continued support. We look forward to welcoming you on board and treating you to the best service in the sky.
Joanne Smith
Song President & Delta Vice President of Consumer Marketing
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