Greetings once again! Thanks for the great feedback to my last post. I posted a new blog article yesterday which I thought might interest you as well. It covers an interesting new report / infographic from SITA, which outlines how the aviation industry will see a major transformation in the way passengers buy travel services and use self-service along their journey. The report lists four major trends - I dont think any of them are shockers, but its still an interesting read! Here is the link and I'd love to hear your views: http://www.theaviationwriter.com/201...-to-shape.html