Honestly, Nick, you can of course have an opinion, but it wouldn't be a fair one without all the knowledge. And 3 hours in certain conditions may NOT be enough. It could be hours for the plane to even have a place for the airport to park it, then to wait for ground crews while they handle 20 other planes in the snow with minimal equipment and functionality.
Is it terrible? Of course. But until/unless I know more, I simply can't cast blame anywhere.




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