SAS Dispatches Replacement 737 for Passenger Needing Eye Surgery

[heeshung]

...developed a technical problem after landing in Aalesund which prevented continuation of the flight scheduled to depart at 11:05L and to reach Bergen at 11:50L.

The airline was about to cancel the flight and rebook the passengers onto the next flight departing 17:25L when a passenger approached the ground staff telling that she was to undergo emergency eye surgery at Bergen which would save her sight. The surgery was scheduled to begin at 15:00L.

The airline confirmed, that they dispatched a replacement Boeing 737-500, registration LN-BUG, from Oslo to Aalesund landing in Aalesund at 13:40L, which continued flight SK-4147 departing at 13:59L and reaching Bergen at 14:36L just in time for the passenger to reach the hospital in time for her surgery.

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US Airlines =

[LGA777]

2 thumbs up SAS !

[hiss srq]

Wow... Way to go! Most US airlines would have taken the attitude of "not our problem" called a standby lawyer and had some 20 year old intern in HQ whip up a statement.