Best and worst airline and flight you've ever flown on?

For me my best flight so far was on American Airlines in March05. American was using the Boeing 777-223ER on the KMIA-KJFK route on Flt. 1262 EXCELLENT SERVICE and a treat on a domestic flight in first class.

My second best flight was on a Virgin Atlantic A340-313 in 1999. Excellent service in Upper Class a true once in a life time experience from London Heathrow (LHR/ EGLL) to New York Kennedy (JFK/ KJFK) Very nice and attentive crew, great food, and of course a great seat.

My worst flight to date was on Aeroflot Russian Airlines on a TU-134A-3 St. Petersburg- Pulkovo Russia (LED/ ULLI) to Moscow's Sheremetyevo (SVO/ UUEE) Russia. Dirty aircraft, very nasty ground staff and flight attendants. As far as the seat goes just hope it doesn’t break and fall forward like the one in front of me. Also if any one is wondering TU-134A-3’s do not have oxygen masks and the over head is a space not a bin talk about watch for luggage that may have shifted during takeoff. You are crushed on to a bus to take you out to the stand to board and no they don't have jet bridges at domestic terminals in Russia so its COLD!!! And just to further set the seen it was the early morning in December04. I remember thinking are they going to de-ice the plane as we had 3 inches long ice crystals on the entire front of both wings, not to mention a nice buildup of ice on the entire fuselage? The answer was NO!!! In Russia they fly like fighter pilots even though it’s an airliner when you go up you go up, when you turn you turn, and when you go down you go down not to mention the cracking noises the plane makes you know that can't be good. One last memorable thing is the aircraft you board is normally parked next to another Soviet type aircraft such as other TU-134's, TU-154's and IL-86's being cannibalized for parts the only problem is you don't know if your plane is the one being cannibalized or the one going to Moscow that morning until they point you in the correct direction. Another strange note not related to this flight was Russian airports as someone used to the activity at the New York’s airports it is very hard to get used the idea of a capital and major city like Moscow’s Sheremetyevo airport having next to no arrivals or departures the entire time you are at the airport. I could count on one hand the number of arrivals and departures I remember observing while at Sheremetyevo with almost all of them being Soviet era. It is always strange to read about Russian aviation in the various magazine publications about all the western jets that are supposable in service in this country, yes you will see some western type aircraft even in Aeroflot’s fleet but the sky still looks very Soviet to me.

My second worst flight surprisingly was on Delta Air Lines DAL31 Boeing 767-332ER Moscow's Sheremetyevo (SVO/ UUEE) Russia to New York Kennedy (JFK/ KJFK) USA. The aircraft engines did not want to start in Russia that’s not a good thing. The flight attendants were not friendly, the food was horrible and the seat disappointing in Delta's International Business Class. Unlike Aeroflot however I would defiantly give Delta a second chance in the future even though I am a loyal American Airlines customer.

I just thought it would be interesting to post my experiences and learn about other people’s best and worst flights and Airlines. I look forward to everyone’s responses.

Best flights.... TWA, WN, B6, Comair

Worst..... Anything AA

Best flight would have to be a toss up between DEN-LGA on a UA757 in First Class and EWR-DEN on a Continental 739 in First Class...
The seats were nicer on the UA 757, but the service was definately better on CO...

Worst flight? ANC-DEN on an Alaska Airlines 737. The flight was a redeye, and even though the service was fine, I was seated next to D-Bo (well someone who was his size) and who took up not only the entire armrest, but about an 1/8 of my seat. It was in economy too, so to begin with I didn't have much room. I wasn't able to get any sleep, and was uncomfortable most of the flight.

Best flight: Song 2078 (PBI-LGA); N6708D: My third time onboard Song. As always, the flight attendants were friendly as can be, the cabin was looking great (I know some of you hate the color of the seats, but I'm referring to their condition), the food for purchase was great (and has been in the past), the flight was comfortable, and the pilots were very friendly and welcomed me inside the cockpit.

Worst flight #1: America West 108 (LAX-LAS); N826AW: I flew this one last week, my first time with the airline and first time on an A319. From the beginning I knew the flight wasn't going to be enjoyable. The seat cushions weren't evne in place! Mine was almost on the floor, the seat backs seemed very thin and flimsy, the armrests had ashtrays (I'm assuming an old aircraft since smoking is no longer allowed), on engine startup an alarm sounded and fumes began filling the cabin (we notified a F/A but they said it was normal.... .... ....), and for the drink service they only had water (no soda or beer or coffee or whatever...)

Worst flight #2: Delta 1872 (LAS-JFK); N644DL: This one I flew earlier this Sunday night from Las Vegas. It was onboard my favorite aircraft (Song), but boy was that interior falling apart! The equipment under my mother's seat (26E) was hanging out and I tripped over it getting to my seat. I tried to put it back in place but the cover was cracked and broken, a few of the PTVs were not working (and were rebooting just as a computer), the seat covers were in need of a fix as they were coming apart, the inflight meal SUCKED BADLY, especially on that 5 hours flight, and the flight attendants were not too pleasant. However, the pilots were great.

Best flights have been domistically Continental 1410/1411 which I frequent up in first class partially for the fact I get ot do it for free and also because they actually serve some sort of food on these flights. Other than that I would have to say that internationally it is a toss between my very first one as a little kid on a BA 742 JFK-LHR or on TWA when I was like 12 from JFK to Rome. Food plays an important role. If it was based on perks I would not be able to decide though because I just wear my badge when I fly and drink the whole way usually.


Worst for service was Pan Am clipper connection 727 from Orlando Sanford to BQN down in Puerto Rico with my ex girlfreind. I had to sacrifice the window to her, no service really on board, and a broken seat that would not go back to upright position and lock. Other than that Southwest who I always avoid flying unless I have to but I kind of have Blue feaver so anyone sucks compared to them domestically. LOL

Best Flight: United p.s. JFK-SFO, JFK-LAX. Great service, flights left early, comfortable plane.

Worst Flight: ATA, MDW-LGA (actually MDW-PHL-LGA)...old 757; was delayed in Chicago for an hour because of weather. Bad weather persisted in NYC so we circled until diverting to PHL. Upon approach a bird struck the cockpit windscreen, requiring further delay. Worst of all, right in front of me was a family with young children who would not be quiet.

Man, im torn.

Most of my memorable flights were on TWA, but recently it has been on WN.

I agree with Tom here that AA really needs to get their service up, i had maybe one or two excellent flights on AA, but the rest of the time it wasn't anything to write home about at all.

Alex

So far...

Best flight: November 2005. DCA-LGA, USAirways A319. Comforable, friendly, empty flight....smooth from check in to baggage claim.

Worst flight: March 2005. BWI-FLL, AirTran 737. CRAMPED, smelly, old equipment, poor service.

Mel- Not to argue but how can your equipment on AirTran be old? Because ALL 737 with Airtran is no older then 3 years old at the most. All of them are brand new. Unless you got a 717 then I'd understand, but just curious how airtran made a brand new 737 be old for you?

Alex

Honestly Alex....back then I didn't know the difference between a 777 and an Embraer (I exaggerate, but you get the point). I THINK I remember the engines being wing mounted, but I could just be retrospectively ignorant (It totally could've been a 717). I remember the seats being beat up and torn. Whatever the reason, that flight stands out in my mind for not so great reasons.

Quote:

---

Originally Posted by Mellyrose

Honestly Alex....back then I didn't know the difference between a 777 and an Embraer (I exaggerate, but you get the point). I THINK I remember the engines being wing mounted, but I could just be retrospectively ignorant (It totally could've been a 717). I remember the seats being beat up and torn. Whatever the reason, that flight stands out in my mind for not so great reasons.

---

ahh ok, no problem, just was a bit stumped how a 737 could be that ragged up being so newly delivered to Airtran.

Sorry it wasn't good for you, I'd love to try them out one day.

Alex

Yeah I work part time (6 hours a week) taking care of them at SRQ and the 717's even the ones on the older side are pretty nice in the inside except for like two of them I can remember. the 737's well unless you are in the bin than there is no way it can be ragged they are gorgeous they even have the blueish t7 style lighting in it during the evening on the interior.

I guess I'm just a big fat liar. :P

is it possible that is Mar. 2005 that AirTran still had some older planes in their fleet, I remember 737-200's?????

In 2005 the 732s were long gone. It was probably a DC-9. Those things were real old. They made NW's DC-9s look new. In general AirTran's cabin isn't he most comfortable even on the newer planes. Their seats aren't wide and the pitch isn't that great. The few times I've flown them I've upgraded to biz class, for $30 bucks you can't go wrong.

nah the 9's have been gone since early 2000's I am almost positive I know before 2004 they were gone that is for sure. Yeah I love Biz class on the 717 I flew the LGA-SRQ biz class like 8 times in a 2 1/2 month time period. Great stuff I just kept ordering the screwdrivers up and listening to my XM radio. I ended up on the same tflightr twice back to SRQ with an Atlas 747-200 F/oO talking lol. He lives in Sarasota and used to fly funny enough for the evil people I fly for now. God that drove my girlfreind nuts. Anotherp ilot to talk planes with on a flight.

I really think it was a 737. Def not a DC-9. I have a pretty good memory (ask Phil ;)) and I am 90% sure that this did not have tail mounted engines.

okay than it must have been a 737 unless well it might have actually been the Ryan International A-320 that was being flown for Airtran for a while because I hear Ryan International's fleet is terrible for the most part. I have only worked on their 737-200's that run between Sarasota and Memphis twice a month.

Quote:

---

Originally Posted by hiss srq

okay than it must have been a 737 unless well it might have actually been the Ryan International A-320 that was being flown for Airtran for a while because I hear Ryan International's fleet is terrible for the most part. I have only worked on their 737-200's that run between Sarasota and Memphis twice a month.

---

Ryan's fleet only operated west coast flights for AirTran, no runs on the east coast.

ahhhhhhhhhh good tidbit thanks for the info T-Bird maybe it was a 73 I guess

Best:
AA 777, JFK-LHR, May 2002. Beautiful new plane. Somewhat empty so I had almost the whole middle row to myself. Comfy seats. EXCELLENT food. Unlimited booze. Concluded with a bad crosswind landing at LHR in which we landed on our left wheels and felt like we were going to roll over.

Worst:
HP 757/A320, JFK-LAS, May 2003. Boarded on time for 930am flight. After everyone boarded, pilots noticed a giant crack in the 757's windshield, and proceeded to kick everyone off indefinitely to fix the windshield. They had 2 more flights that day, about an hour later, and around 730pm. The flight had been severely overbooked as was the next one, so we had to wait 3 hours just to talk to an agent. Phone attempts to be rerouted through LGA failed. We had to wait for the 730 flight, and sat in the terminal a total of 10 hours. They gave us vouchers for food in the terminal, and a free drink on the flight. When we finally got on the flight, the A320 was a dump, awful seats, dirty. After a couple of months of complaining we each got checks equal to a night of hotel, as our vacation was shortened by a whole day.

What the hell have I started by asking Mel about the 737?

Guys I am very positive she knows what she flew on, it was a 737, I simply responded by asking, how could a new 737 get so dirty that fast.

Sorry Mel, guys, believe her, and I do too, if she says it was a 737, then it was a 737.

Alex

haha...Alex you're ridiculous. It's ok!

Quote:

---

Originally Posted by Alex T

What the hell have I started by asking Mel about the 737?

Guys I am very positive she knows what she flew on, it was a 737, I simply responded by asking, how could a new 737 get so dirty that fast.

Sorry Mel, guys, believe her, and I do too, if she says it was a 737, then it was a 737.

Alex

---

I kind of think it was Dassault Mercure Alex! So there!

Quote:

---

Originally Posted by Alex T

...I simply responded by asking, how could a new 737 get so dirty that fast.

---

Maybe they loaned it to Air France for a little while.

Ahahahahahahah! That is definitely the best response I've seen all day! :lol:

sorry melly :oops:

Best: ATA 738 (N310TZ) LGA-MDW, January 2006. First time on my favorite airline, good service, just a good time. Extra pretzels all flight.

Worst: Frontier A319 DEN-LGA, July 2004. Was with the girl I was dating at the time who was feeling very sick (annoying, maybe faking it), I got a bad nosebleed midflight, and it was turbulent and we landed in thunderstorms.

best upperdeck business on a UA 744 SFO-NRT
2nd best business on UA PS SFO-JFK
worst NW LAX-MSP-EWR-LGW after ua lax-lhr was cancelled to due mech problems. This flight is the main reason I avoid NW like the plague. Lots of delays, horrible service on dirty planes, and baggage arrive 4!!! days later.

alright....

best....damn....

TN A343 JFK-PPT-JFK, First class...I can talk all about it, but if you want more info, email me and I will link to those photos. The pictures speak much louder than words. That is the best international first class I have ever been on, bar none. Full reclining seats, duvets and bedding, packed amenity kits, pajamas, delicious food. and HOT flight attendants. And great pilots.

Concorde LHR-JFK....a life's ambition. And I have the seats to boot. THe ride was rough but so distinctive! Service was great, but too short. But not complaining! Sipping Johnny Walker Blue, while listening to Marvin Gaye's "FLYING HIGH" on the IFE....that is a great memory.


AA777 JFK-LHR-JFK, first class. Had the same crosswind situation landing into JFK, it was incredible. felt the R mains hit, follow by the L mains seconds later. Good food, excellent seats and Flagship service. Flagship suites are a business cubicle with an ottomen for someone to converse across from you.



Worst....

AA MD-80 JFK-ORD, early 90's....sat on tarmac at JFK, for 4 hours....due to storms in Chicago.....Not allowed to disembark. It was a hot July day and by the time we took of, cabin crew had already run out of water. After takeoff, rerouted to Grands Rapids, Michigan for 1 hours, left off the plane for 30 minutes, then back onto Chicago, then all flights out of ORD cancelled, spent the night in ORD.

BA 757 LHR-PRG- perhaps I was spoiled by Concorde and expected more of BA but their EuroTraveler product, domestic to points Europe, was nasty. Food was some hot wrap thing, digestible, but worst was the seats....literally coming apart at the seams. Actually, come to think of it, this was the flight where I took that photo of the fuel explosion. Cabin crew were OK, food bad, condition of hte interior though was just terrible. Think Greyhound Bus goes on strike. bad news.

Best flight in coach was on a brand new British Airways 777 with the Dutch tail from LHR to JFK. Great service, pilot walking the aisle to meet everyone and my smoothest landing ever!

Best flight in business/first class was on a United 767-200 from LHR-JFK. American was on strike at the time and they arranged the alternative flight for me. Got my boarding card and my row number was 11 and I didn't even realize it. While at security the boarding agent was like you can go over there to expedited line. Now I realize I have a first class ticket so I'm very psyched. I board the plane get situated after grabbing a Champagne Mimosa and relax in this huge seat. About 5 minutes later a another flight attendant comes by and ask top see my ID and then explains that they made a mistake and there are 2 Robert Holm's on the flight and I'm in coach. OUCH! She is pretty apologetic about the whole thing and escorts me to my middle row seat in the 30's. But before leaving she tells me if she has room in business class she'll come back for me. Luckily seconds before we push back she calls me back up and I thoroughly enjoy the best 6 hour sleep I've ever had on an airplane.



The worst flight I experienced was on AirTran back in 1999. From New Orleans to Miami. The gate attendant doubling as a tug driver should have tipped me off. I've got the entire first row of business class all to myself on the very weathered DC-9. In fact there are 3 different sets of seats in business class, another warning, and the closest person is 2 rows behind me. There is no complete cockpit door with an opening on the top and or bottom, it could have been a curtain for all I remember because I could hear the pilot and co-pilot so clearly during the flight.

We take off and are climbing to cruising altitude over Lake Pontchartrain when I hear a pop. I hear a warning indicator in the cockpit and it goes away after a few moments. Then I hear the pilot talking to ATC about a return to MSY. The plane make a few gentle turns back in the direction of the airport and shortly after that the we hear the pilot come over the PA sating there is a small problem and we are returning to New Orleans. Everything is normal until the gear comes down and we set up for approach. At this I start hearing a wide array of whistles, sirens and vocal alerts coming from the cockpit. There were at least 4 different sounds with the best one being "Danger pull up" WA WA WA "Danger pull up" in a pseudo calm computerized female voice. And I'm pretty much the only one on the plane who can hear this because of my proximity to the cockpit.

After landing pretty hard and a long taxi back to the gate the pilot announced it was a small problem that one of their mechanics was going to fix and have us back in the air in about 30 minutes. I'm like get me the hell out of this plane and just before I inform a flight attendant I want off the pilot comes over the PA saying the problem is worse than he thought and we will be delayed at least 2 hours, but they are working on getting a replacement aircraft. I have no time to wait as I have to be in Miami to pick-up my girlfriend at the time and her mom on a flight from Barranquilla. So as soon as I get off the plane I find the next flight to Miami is an American one leaving in 20 minutes so I buy a one way ticket for almost $600 and get outta Dodge as quickly as possible.

To round things up after I got to MIA i figured I would go to the AirTran desk and get a refund for my unused fully refundable business class ticket while waiting for the flight from Colombia. I wait patiently in line and once I get to the counter I start explaining my experience in New Orleans to the ticket agent and I would like a refund. He tells me I'm checked in on the flight, which stall has not left MSY and he cannot refund it. I again explain to him and his supervisor about my nightmare a few hours ago and they don't budge. So then with a packed line of people behind me waiting to check in I start saying rather loudly maybe everyone here would like to hear my little story making special emphasis on the "Danger pull up" part. Surprise! A manager shows up almost immediately with nothing but apologies and refunds my entire round-trip purchase and gives me some bonus travel vouchers which I used sometime later after they upgraded their fleet.

Worst: Spirit LGA-MCO in 2003. The flight was on one of the old, old, old MD-80s. Seats had zero cushioning and I could feel the tray table (from the row behind me) in my back. Since then, I'm glad to report their A319s and A321s are much better.

I've also had one bad inter-Africa flight, but I suppose there the flight was an experience to remember. :wink:

Best: UA p.s. is pretty sweet, any VS flight is great, flew AA MIA-JFK on a 762 and managed to get one of the biz seats sold as econ. PAL YVR-LAS was also pretty good, as was AF's 77W JFK-CDG.

-Will

best: LO business class on a 763ER nonstop KJFK to EPWA. food was great, as was the free alcohol. FAs were very accomodating and i really enjoyed being able to speak to someone in my native language.



worst: WN on a 733 from dallas love to KPHX. seats were dirty and smelled funky, FAs were rude and unprofesional. on yea, i really don't liek bneing treated like cattle.

Tough to say "best" or "worst", but I can say really good or really bad.

The good:

JAL JFK-GRU
KAL JFK-ICN
AC International YYC-LHR (domestic service sucks , but they have a good international product)
VS JFK-LHR
CAL EWR-GRU (Best US airline for international service)
CP (Canadian Airlines, no longer exists, but was the best North American airline period for both domestic and international. What a shame they no longer exist)
B6 SEA-JFK (I think the best domestic product now, but I am still pissed off they didn't hire me)

The bad:

AC Domestic (piss-poor service now. It used to be a good airline)
NWA MSP-LGA
LH FRA-YYZ (HORRIBLE)
LH FRA-ATH
OA JFK-ATH (probably the worst airline in Europe)
UAL JFK-HKG (supposedly, they're good to Asia, but I can assure you they're not. Out of all the airlines in the bankrupcy court, I wouldn't shed a tear if they folded)

Quote:

---

Originally Posted by cancidas

worst: WN on a 733 from dallas love to KPHX. seats were dirty and smelled funky, FAs were rude and unprofesional. on yea, i really don't liek bneing treated like cattle.

---

and How on earth did you fly from DAL-PHX? ;)

Where did you change planes? HOU, OKC or ABQ?

Sorry they weren't good for you, you met a rare crew unless you think cheering, and chatty F/A are considered rude :P

Never been treated like cattle on them, sorry.

Alex

So much of the travel experience today is random that it's hard to say that any one airline is much better than another, it can depend on weather, security situation, day of the week, time of the day, attitude of the crew, condition and type of aircraft allocated to the sector, where you get seated, etc etc.

That said, pre 9/11 I had some truly amazing experiences with Gulf Air and British Airways. With Gulf Air it was mostly about the extremely friendly cabin crew, which I think is a hallmark of smaller airlines or airlines from small countries. With BA it involved some in-flight cockpit visits (yes kids, this was possible in the good old days), most memorably being invited to sit on the jumpseat for a landing in DXB aboard one of the first 777s (G-ZZZA) when she was still quite new. Wherever they are now, thanks to Adrian (Capt.) and Sean (FO) for an experience I will never forget!

Jump seat is defineately the way to go I got jumpseat once on an undisclosed airline's A-310 ::cough lovebirds::cough in 2002 from ATL to Montego Bay. Quite the enjoyable experince. The captain was very very informed and gave me a great deal of advice being a student pilot at the time.

Best flight: 05Aug94 LY?? JFK-TLV 744 4X-ELB (look to the left). My first time to Israel, my first time on a 747, the whole El Al experience, and a magical sunrise over France, which I got to see because I was trapped out of my seat by the prayer service that was going on! Plus, back then, the upper deck was set up as 3x3 coach, so it was like having your own tiny cabin on the enormous plane. PTVs (very new and nifty in 1994 on this 4-month-old plane), songs that I still remember from the IFE selection (Penny Lane, among others), and the oft-mocked, yet somehow always special clapping on landing. It was 12 years ago last week, and I still remember it like it was yesterday.

Honourable mention: 22Feb02 AC316 YUL-PHL CRJ C-FVKM. The most thoroughly improbable series of events came together to make this flight very, very memorable.

Worst flight: Like pretty much everyone else, my bad flights are more customer service fiascos than actual bad flights. The winner is probably 12Apr01 AC744 YUL-LGA DC9 C-FTMC. I was booked into Newark, which was cancelled. I was given a choice of Newark 6 hours from then or LGA in an hour and a half. I chose the LGA flight, sat for an hour and a half in a ground stop, couldn't eat anything served on board because it was Passover, and spent an hour being rocked around before shooting an ILS 13 close to mins (broke out right over Rikers) at LaGuardia. At least Air Canada bussed us over to Newark, which they didn't do for my sister when AC did the exact same thing to her a few months later.

HM: 03Nov04 WN494 CLE-BWI 733 N655WN. Nothing wrong with this flight, but after 106 hours of non-stop work for the Kerry-Edwards campaign in Cuyahoga County (including 5 whole hours of sleep over the 2 days prior), I couldn't have been more depressed heading out of Ohio.

06Oct00 AC316 YUL-PHL CRJ C-FZSI. Dear Matthew, Don't fly hungover ever again. Love, Your Body.

I also vaguely remember fiascos on Braniff (III) and Carnival flying FLL-EWR in 1992-ish and 1994, respectively, but don't remember enough about them to expound.

Best:
UAL on a 741 SFO to HNL in 1977.
When you boarded the whole Hawaii experience started right way. Along with the leis came one meal after another, all with complementary champagne. And this was in coach! Generous leg room, friendly staff.

Runner up:
AA on a 707, EWR to SJU in 1978. First class upgrade. Elegant service. (Note to Tommy-this was before Deregulation)

Honorable mention:
Any flight on National, Eastern or Piedmont, all good. Alitalia too.

Modern Best:
Jetblue EWR-ORL, superb product!
Virgin EWR-EGGL

Worst:
AF 742, JFK-PAR, 1980. Condescending, rude crew. Went out of there way to make a miserable flight.

CO 727-200, EWR-PBI. It was Dec 25 1994. Had purchased tickets 6 months in advanced. Was flying down to see my parents on Christmas and was bringing the girlfriend. We get to EWR with 1.5 before departure. The terminal is a ghost town...except for my gate. Find out were both bump off, and the flight is leaving an hour early. Gate agent said were late, and the tried to call us, at two different homes. We never received a message on either answering machine. Never got an apology, discount, coupons or complementary ticket. Worthless SOB

CO 757-300, EWR-LAX, 2005
Rude staff, dog-food not fit for a dog, preposterous seats, cramped, no head or legroom. IFE system half inop and from the stone age.
Return flight 757-200, same as above including the yet another shot IFE. On both flights the isle was packed with pax stretching and trying not to get a blood clot.

HEY CO-LOOSE THE "MYSTERY MUFFIN", AND GET SOME SEATS THAT PEOPLE CAN RESEMBLE AS A SITTING POSITION WITHOUT REQUIRING A VISIT TO THE CHIROPRACTOR! HOW ABOUT DOING THE IFE SYSTEMS FROM THE LATE 90'S. ANYTHING IS AN IMPROVEMENT SINCE WHEN YOU HIT BOTTOM YOU CAN ONLY GO UP!

Best:

KLM 777-200, JFK-AMS, November 2005. Great service the entire flight, comfortable seats, great food, great IFE product with AVOD, and of course the fact that I was able to visit the cockpit in flight made things a whole lot better!

Air France 747-400, JFK-CDG, Summer 1999. Got to JFK 20 minutes before flight closing and were able to still check in but the check in lady was whisked away on business and forgot about us so we missed the flight. They were very appologetic and gave us passes to the business class lounge and business class seats. Best 7 hour flight ever!

Worst: (Sorry Tommy)

TWA 767-300, JFK-MXP, Summer 2000. Horrible and rude flight attendants, seated in the middle row, crappy seats, bumpy flight, and horrible food that gave me food poisoning.

TWA 757-200, JFK-SJU, Spring 1999. LONG lines at Terminal 5 that made us miss are flight and then miss the second flight to SJU, had to stay in a hotel over night, next morning got bumped off of are re-scheduled flight, got first class but spilled orange juice and flight attendant want crazy on me and started screaming at me.