Re: Southwest to Customers: OPEN SEATING HERE TO STAY!
The president of WN is a woman???? Now there's your problem.
In all seriousness, Tom, I hate to say it, but all the US airlines are starting to blend into one.
AA has become more like an LCC and WN is now adopting the strategies of the lecagies.
At the end of the day, none of the CEO's really care what you get when you are hurtling about in one of their steel tubes. The bottom line is the stockholder, second tier are the elites.
And with WN, there are no elites. All the same brand of cattle. Whereas at AA, they split up the cattle. Basically you just get nicer accomodations before you enter the slaughterhouse ;)
Re: Southwest to Customers: OPEN SEATING HERE TO STAY!
Re: Southwest to Customers: The Review is in, and it sucks!
Quote:
wasn't all that impressed with the new system. While it did allow passengers to stay seated for a longer time, the inevitable rugby scrum that is the WN boarding process was not rectified, only delayed (and redirected) as passengers danced around one another and carry-on bags to find their places in the sub-divided queue. So in the end, it really comes down to this: do you prefer your relative chaos early or late in the game? For me, it's six of one and half a dozen of the other as I was always comfortable in joining my fellow A-holding passengers at the tail end of the A boarding group under the previous formula.
From a very informed and well travelled source!