Qatar Airways Issues Stern Warning to Boeing RE 787 Delays

from FlightGlobal:

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Qatar Airways issues stern warning to Boeing to quickly resolve 787 delay issues
By Max Kingsley-Jones

Qatar Airways chief executive Akbar Al Baker has warned Boeing that the airline could "walk away" from its 60-order 787 contract if the airframer does not quickly resolve major issues over delivery delays.

"We at Qatar Airways have some serious issues with Boeing and if they do not play ball with us they will be in for a very, very serious surprise if we do not settle the issues on the 787," says Al Baker.

The Doha-based carrier is a major Boeing customer, with an orderbook for over 92 aircraft including 32 777s and 60 787s. However, the Dreamliner programme delays have pushed back the airline's deliveries by around 18 months, with its first aircraft is not now due to arrive until late 2011.

While he is unspecific about the nature of the issues, Al Baker says that Boeing is not dealing with them "in a professional manner, and Qatar Airways is very impatient with them".

He adds that the airline has the right to "walk away" from the deal if "the delay is unreasonable. There are excusable delays in our contract and if these delays get escalated, every organisation gets the right to walk away."

Speaking more generally about news that Boeing is evaluating various ways to respond to the A350-1000 - for which Qatar Airways holds 20 orders - Al Baker says he believes Boeing is "doing things too late. Unfortunately Boeing is not run by commercially minded people, it is being run by bean counters and lawyers and if they continue this way they will give an even bigger advantage to Airbus."

Meanwhile, the airline has formally launched its on-demand charter division Qatar Executive which will operate two Bombardier Challenger 605s and a single 300. "We are aiming the service at government officials, businessmen, bankers and politicians."

In response to Al Baker’s comments, Boeing says it is “making good progress with the 787 programme and are very close to flying the aircraft for the first time. We are working closely with each of our customers and we are confident of the value this airplane will bring to airlines and passengers around the world.”

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"We at Qatar Airways have some serious issues with Boeing and if they do not play ball with us they will be in for a very, very serious surprise if we do not settle the issues on the 787," says Al Baker.

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Regardless about the delays that's just down right unprofessional. Clearly they are using the poor economy to say to Boeing "you can't afford to walk away from 60 orders."

Good luck with that, Qatar. If you don't want to wait a couple years for 787s, have fun adding 60 orders to the bottom of the A350 order book...if you're lucky you'll get your first delivery in 10 years.

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Originally Posted by GothamSpotter

Good luck with that, Qatar. If you don't want to wait a couple years for 787s, have fun adding 60 orders to the bottom of the A350 order book...if you're lucky you'll get your first delivery in 10 years.

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at least the 787 is actually sitting on the ramp instead of just paper... :mrgreen:

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Originally Posted by cancidas

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Originally Posted by GothamSpotter

Good luck with that, Qatar. If you don't want to wait a couple years for 787s, have fun adding 60 orders to the bottom of the A350 order book...if you're lucky you'll get your first delivery in 10 years.

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at least the 787 is actually sitting on the ramp instead of just paper... :mrgreen:

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Good way to overcome their objection to the delays Matt..ever consider being a Salesman for Boeing? LOL ;)

I don't get it. Yes, there's some O&D traffic to and from Doha and Dubai, although I can't imagine the business climate would be appreciably different from a place like Kuwait or Manama. A good bit of the US business model is predicated upon F/J traffic going to the hub and then filling the back with people connecting through to India, but I just don't see how QR, EK, and EY are going to sustain very large long-haul fleets, while airlines like Gulf and Kuwait have chosen not to go the same route. What am I missing?

It's also possible they realized they have no real need for 60 planes.